Legal

Privacy Policy

How Timber Smart Solution collects, uses and protects the personal data you share when visiting our website.

01

Overview

This Privacy Policy explains how SIA “TIMBER SMART SOLUTION” (“we”, “us”) collects, uses, and protects personal data you provide when visiting timbersmartsolution.lv.

02

What data we collect

When you submit the contact form:

  • First and last name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • The content of your message and any attached files

This data is processed by Web3Forms (web3forms.com) and forwarded to our email address. Web3Forms privacy policy: web3forms.com/privacy.

Analytics data (Google Analytics 4):

We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects:

  • URLs of visited pages
  • Device type and browser
  • Country and approximate location
  • On-site behaviour (page views, session duration)

This data is anonymised and not linked to your identity. It is processed by Google Ireland Limited in accordance with EU data protection requirements. Learn more: policies.google.com/privacy

03

Cookies

Google Analytics uses cookies to distinguish visitors and count sessions:

CookiePurposeRetention
_gaVisitor identification2 years
_ga_*Session data (GA4)2 years

You can disable cookies in your browser settings or opt out of Google Analytics tracking at: tools.google.com/dlpage/gaoptout.

04

How we use your data

  • Contact form data — to respond to your enquiries and prepare quotes.
  • Analytics data — to improve website content and user experience.

We do not share your personal data with third parties for commercial purposes.

05

Data retention

  • Contact form data: retained in email correspondence for as long as necessary for communication purposes.
  • Analytics data: Google Analytics retains data for 26 months.
06

Your rights (GDPR)

Under the EU General Data Protection Regulation you have the right to access, rectify, erase, or restrict the processing of your personal data, and to object to processing.

To exercise these rights, contact us at: elans@timbersmartsolution.lv